DRAFT — NOT YET IN EFFECT. This page is a placeholder created to give the site its required policy structure. Every [[TODO]] below must be replaced with real, checked wording before this store takes a payment. Given the product category, have a solicitor review the finished text.
1. Who we are
[[TODO: Registered company name, company number, registered office address, and trading name if different. These must match the Company Details page and the details given to the payment processor exactly — a mismatch is a common reason underwriting stalls.]]
2. Who may buy from us
[[TODO: State the minimum age and any buyer eligibility conditions — for example whether you sell only to businesses, laboratories, or research institutions, and whether you verify that. Be specific: this clause is what you rely on if an order is placed by someone who should not have placed it.]]
3. What we sell
[[TODO: State plainly that all products are supplied strictly as research chemicals for laboratory research use only, and are not for human or veterinary consumption, medical use, or any in-vivo application. Cross-reference the Research Use Only page and keep the two consistent.]]
4. Orders and how a contract is formed
[[TODO: At what point is an order accepted — on payment, on dispatch, or on an order confirmation email? State that you may refuse or cancel an order, and on what grounds (eligibility, stock, suspected misuse, failed verification).]]
5. Prices and payment
[[TODO: Currency, whether prices include VAT, when payment is taken, what happens if a price is listed incorrectly, and which payment methods you accept. Fill this in once your payment processor is confirmed.]]
6. Delivery
[[TODO: Short summary, then link to the Shipping & Delivery page for detail. Do not state timescales here that contradict that page.]]
7. Cancellation, returns and refunds
[[TODO: Short summary, then link to the Refund & Returns Policy. Same rule — the two must agree.]]
8. Your responsibilities as a buyer
[[TODO: Safe handling, storage, use and disposal; compliance with all laws applicable to the buyer; not reselling or supplying for human use. State that the buyer warrants they are qualified to handle the material.]]
9. Product information and warranties
[[TODO: What you do warrant (for example identity and purity as stated on any certificate of analysis you supply) and what you expressly do not warrant (fitness for any particular purpose, suitability for any application). Do not make claims here you cannot evidence.]]
10. Limitation of liability
[[TODO: Solicitor-drafted. Do not copy this clause from another website — an unenforceable or copied limitation clause is worse than none, and in this category it is the clause that matters most.]]
11. Events outside our control
[[TODO: Standard force majeure wording.]]
12. Governing law
[[TODO: Confirm governing law and jurisdiction — England and Wales, Scotland, or Northern Ireland — to match where the company is registered.]]
13. Changes to these terms
[[TODO: How you notify changes, and that the terms in force are those published at the time of the order. Record the date this version took effect.]]
14. Contacting us
[[TODO: Link to the Contact page rather than repeating details that will drift out of date.]]